So, you've got your program or department all set up but don't know how to to take it to the next level? Let me help you get there. I can create customized training based on your needs, or provide ongoing consultation to help you achieve your goals. Below are just a few of the topics I cover.
My in-depth experience with digital analytics and UX design allows me to approach every design decision with data rather than personal opinion. I can teach you how to stop shooting from the hip by uncovering relevant data and applying it to your design process.
So how do you know if your design is actually working? Through testing, of course. A/B testing is a tried and true method to prove that your new approach is better (or worse) than your old. Let me advise you on how to build better, more impactful tests.
It can be difficult to get clear answers from user research that you can apply directly to your design work. I can help you craft stronger questions that result in measurable answers with practical applications for your website.
Jonathan was a great coach and teacher. We worked side-by-side to improve our approach to UX and Testing.
– UX Lead, Retail
